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Scarborough, ON
reply to elitefx

Re: Unlimited Internet option on Rogers for a limited time

said by elitefx:

said by yyzlhr:

Don't bother, it's a system enforced rule. If you don't have internet, TV and Home phone, the system will not allow you to have unlimited internet for the extra $10.

Sounds pretty screwy to me. You yourself said everything is done with codes. All the rep has to do is enter the appropriate code for the $10 unlimited.

Either Rogers wants to keep existing customers or they don't.....Plain and simple.

How is it screwy? Rogers clearly advertises the eligibility rules for the $10 unlimited.

If the rep tries to add the code for the $10 unlimited tier, it will return an error if the customer does not have triple play and the rep will not be able to confirm the changes.