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KAMKAM
@shawcable.net

1 edit

KAMKAM

Anon

VVX500

I connect both Polycom 331 an VVX 500 to the POE switch.when I get the internet from cable company which is act as my DHCP device,the 331 can get IP from switch but the VVX500 couldn't.How ever when i use my LAN, both phone can get IP from LAN.
The DHCP option is inable on the phone. is any other setting should be done for VVX500?
Do you have any auto provisioning file for both phone?
gweidenh
join:2002-05-18
Houston, TX

gweidenh

Member

What device on your network acts as the DHCP server?

mgraves1
Premium Member
join:2004-04-05
Houston, TX

mgraves1 to KAMKAM

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to KAMKAM
Make sure that the VVX device has a default gateway. I've seen some phones get an IP address from the DHCP server but not get a default gateway or subnet mask. These can be setup right at the device as it boots.

Frank_IT
Premium Member
join:2003-11-01
Montreal

Frank_IT to KAMKAM

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Both are connected on the same switch as your ISP connection? The way it is, is your ISP allow more than one public ip?