First off may I request that you provide us your full address in the direct forum here: »TekSavvy Direct
so we can verify that 10 or 15 would be available for you.
Yes, if your equipment is ADSL2+ and not locked to another provider it will work on either of those speeds.
If you order 10 or 15 Bell definitely should provide that. Realistically speaking, we do live in a less than perfect world, but if Bell for some reason cannot provide the ordered profile than you would be eligible for a full refund should you choose not to keep the service.
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )