Tech showed up today for internet and tv service install. Work order had cable card on it but he didn't have one with him and had no idea what one is. He was a contractor and I'm not sure if he ordered one or not. Could I get a little help here please? Thank you in advance.
I just picked one up last week, that part is painless. I installed it in a new tivo and called the number on the pamphlet they gave me at the office. The automated system said I was being connected to tier 2, once someone picked up I told him what I needed and he transferred me to someone else. Don't let them transfer you away from tier 2!!