Talk > Rants, Raves, and Praise > [Rant] Stop & Shop

[Rant] Stop & Shop

Don't stop, don't shop.

reply to Bob
You know, you need to call the manager up and let them know that they aren't meeting your needs.

I already sent them an online comment, because their store just generally sucks.

reply to Bob

Strange, our local S&S is rather nice to shop in. One of the few deli departments that will give out a sample of what you order.

Oh, and I love the self hand scanners - easy to keep track of what you are spending, and you can easily check a price that may not have a shelf tag.



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Where it all began: »groups.yahoo.com/group/TsDoItYou···ormones/

Not Another Moment Loss To seizures . . . . .

reply to Bob
Surprisingly, I got a prompt reply from them. (Previous complaints have taken days to acknowledge.)

quote:

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I checked on the items that you mentioned and we do not carry Glad 30 gallon drawstring garbage bags. We had 3 different varieties of Hefty 30 gallon garbage bags. I would have given you a box of the Hefty for you to try as an alternative. I am not sure if that is the brand you like to use or even if you had a coupon for it. I would have honored the Glad coupon for the Hefty if that was the case.

The Chips Ahoy cookies we did not have in the aisle, I saw the same hole that you saw when you were in the aisle. It is on sale this week and sold out on the shelf but we had it on the front end cap between aisles 8 and 9 and also over on a hutch by the Starbucks department. It should have been on the shelf, I am sorry that it was not.

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reply to Bob
Why don't you go to a grocery store instead or ask an associate while you are there?

reply to Bob
It must be that store or your area. I never had issues with Stop & Shop when I lived in Boston. I went out of my way to go to the one in Stoneham because it was one of the huge, suburban stores as opposed to the ones in-town near me that had limited floor space. Giant (S&S' name down here in the mid-Atlantic) is generally well-stocked and tended, even the urban ones.
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"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

My previous S&S rant - »[Rant] Stop and Shop

You need to chill out and simply accept that the world does not revolve around your immediate gratification. The vast majority of us who can't find something in a store will find a floor person or mosey over to the Customer Service desk and ask. If a store doesn't carry something you want, then you should ask them to consider stocking it. If they're out of something that was advertised, ask for a raincheck. And, if a particular store's staff is not helpful or friendly, bump it up to the corporate folks...they don't want workers who aren't customer-focused.
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"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

reply to DC DSL
I prefer to vote with my feet.

EDIT: And these stores have a zillion square feet. Would it really kill them to carry all 3 types of Glad 30 gal bags instead of just one?

So you know reaching out does work. Poo occurs; there are far greater concerns than a store not having what you wanted when you were in. Get worked up over some of them.
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"Dance like the photo isn't being tagged; love like you've never been unfriended; and tweet like nobody is following."

It's just that I have repeated problems at this Stop & Shop (the store also has a pungent odor). I don't have those problems when I go to Kings.

reply to DC DSL
Oh, and then there was the time at Stop & Shop when the cash register came up with a price that was higher than what was on the shelf. It was a major production involving multiple people to get the price corrected. It took me over 10 minutes at the Customer Service desk for what should have been a simple transaction.

The store sucks. It really does.

reply to DC DSL
heck of a point

reply to Bob
Shopping is just the same as hunting.

Some people suck at hunting.

reply to Bob