Hey Steve, if it is any consolation, I have had issues with every time I've moved. Bell has botched the move order every time, whether I was with Bell or Teksavvy. Either the DSL didn't work, the land line didn't work, or neither worked.
Going forward, I expect nothing but problems the next time I move. And even if I don't move and die in this house, I'm sure Bell will botch the closing of my account, too!