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thesachal

join:2013-02-19
Beaumont, TX

dsl consistently disconnecting 2701HG-B Gateway. Please help

I own a 2701HG-B Gateway (a combination of a router and modem). It has been disconnecting whenever more than one device is using the internet. It has been getting very frustrating and my whole family are having to put up with it. My brother and I play on one Xbox while my sister/mom either use the laptop/Ipad or the wireless tv. I have two questions. 1. Is there a fix to my families problems? 2. Will it help any if I buy a second router to use? Thanks and if you need any more information, just ask.



wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1

Have you tried changing the wireless mode?
The default for the 2701 is b and g
Change that setting to b or g


thesachal

join:2013-02-19
Beaumont, TX
reply to thesachal

What will this do?



wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1

said by thesachal:

What will this do?

It may stop the 2wire's rebooting.........
Doing this will stop the 2wire from using both the b and g at the same time and force the 2wire to use b or g only.

thesachal

join:2013-02-19
Beaumont, TX
reply to thesachal

Thank you!! I know it gets repetitious because you are probably answering the same questions. Thanks for taking your time.



wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1

No problem......