Reviews:
 ·Cox HSI
| reply to Van
Re: data cap increase listed on cox site Well I just hope cox is ready when the launches of PS4, and the xbox 720 come out. Because watching Sony talk about the launch of the PS4 at the end of the year. It seems more games will be offered to download probably same day as its released on disc. Also they are supposed to use a cloud based service, to enable customer's to play older PS3/PS2/PS1 games threw streaming them. I know not everyone will like the digital download's to there system, instead of a hard copy on a disc. But me personally I will prefer digital download copy, if games are available same day as disc release, which will mean bandwidth usage will only be higher, with next gen console's. |
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| I received a phone call and email from Cox for 5/12 months in 2012 for going over my Ultimate cap. I have gone over it by quite a bit in 2013 and have yet to receive a call. Maybe they decided to stop harassing me as they don't offer a higher tier. |
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Reviews:
·Cox HSI
| reply to lilstone87
Oh forgot to mention, also Sony seems big on making live streaming a big part of PS4. Which will enable lot's of people to live stream what there playing, and also are able to watch there friend's play there games live, even if you don't own the game your friend is playing. I know live streaming isn't something new, as sites like Ustream, Twitch.tv, and etc are already big on it. But it does require equipment to do so, and now Sony including this ability to stream. There will be more people taking advantage of such service's. I am simply implying bandwidth is gonna be a big part of these next gen console's. So cox, and other ISP's better be getting prepared for this. Because if they thought service's like Netflix, was already bad on them, just wait. |
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Reviews:
·Cox HSI
| reply to thedunlap
said by thedunlap:I received a phone call and email from Cox for 5/12 months in 2012 for going over my Ultimate cap. I have gone over it by quite a bit in 2013 and have yet to receive a call. Maybe they decided to stop harassing me as they don't offer a higher tier.
If I was to go over, and receive such a call. I would tell them the same thing already being on there highest residential Ultimate tier, and if they even tried to mention a business connection I would just laugh. |
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| Decided to check my totals. |
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| reply to skeechan
said by skeechan:No bump for Ultimate...good thing Cox doesn't enforce it given I did over 600GB last month and it is getting worse thanks to Netflix UltraHD.
I could see that phone call going over well...Sir you've used too much internet. We are going to have to move you to uhmm...uh..umm...nevermind sir. I see you are already at the top package. Have a good day. |
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| reply to floridaguy
terrible. Cox will cut your connection and ban you for good till you change your behavior in the way. |
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 acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | said by ikyuaoki:terrible. Cox will cut your connection and ban you for good till you change your behavior in the way.
You know what i have to say about this Cox needs to treat its Customers better then they have or these Customers can Disconnect their Cable service and go DSL,Time Warner found out the hard way.
Cox Cable treated my sister like Garbage when she called up Customer service so she hung up, and now shes going to Directv.
$130 Customer you lost cox, me come may or earlier my TV Disconnect.Going Directv!!!!
Cheaper!!!!
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Holocaust survivors and their family's fill this out.
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jbond026
join:2008-03-31
Council Bluffs, IA | reply to m8trix
No bump for Ultimate? Why leave your highest paying residential internet customer's out? |
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acid343211Hallo lisa Aus AmerikaPremium
join:2001-08-31
Byron, GA | said by jbond026:No bump for Ultimate? Why leave your highest paying residential internet customer's out?
One of them things no reasoning behind it Ultimate should get 700 GIG, You can have all the speed in the world but with not increase in Cap like that there's no use for it.  
Jbond go down in service to premier. |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | reply to jbond026
said by jbond026:No bump for Ultimate? Why leave your highest paying residential internet customer's out?
would make cord cutting much easier.
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Despises any post with strings. |
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Reviews:
·Cox HSI
| said by dvd536:said by jbond026:No bump for Ultimate? Why leave your highest paying residential internet customer's out?
would make cord cutting much easier. This could be a double-edged sword though, as when a customer pays for a top tier of service, they expect top quality. This even mean's higher caps in this case, as yes ultimate has got good recent speed increase's in some market's. But then when cox decides to raise the limit for all market's, you simply can't leave the highest tier of your residential tiers in the dark. As it is the tier you make the most dollars off of, cox make be very soft capped on ultimate. But as a customer it suck's seeing a 400gb monthly cap, and being left in the dark. Not knowing if you go over the 400gb cap, if cox might decide to call you and harass you over it, simply it is just bad business all around. |
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Reviews:
·Cox HSI
| said by lilstone87:said by dvd536:said by jbond026:No bump for Ultimate? Why leave your highest paying residential internet customer's out?
would make cord cutting much easier. This could be a double-edged sword though, as when a customer pays for a top tier of service, they expect top quality. This even mean's higher caps in this case, as yes ultimate has got good recent speed increase's in some market's. But then when cox decides to raise the limit for all market's, you simply can't leave the highest tier of your residential tiers in the dark. As it is the tier you make the most dollars off of, cox make be very soft capped on ultimate. But as a customer it suck's seeing a 400gb monthly cap, and being left in the dark. Not knowing if you go over the 400gb cap, if cox might decide to call you and harass you over it, simply it is just bad business all around. Exactly. Cox might either notice the ultimate customer who go over the 400GB cap line or else ultimate customer gets terminate notice of being cut off where Cox pulls the plug on them for reasons. |
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Azlen
join:2010-05-03
Peoria, AZ | reply to acid343211
said by acid343211:One of them things no reasoning behind it Ultimate should get 700 GIG, You can have all the speed in the world but with not increase in Cap like that there's no use for it. It would be much more of a problem if they were actually penalizing people for exceeding the cap. As long as they aren't doing anything about it, where they set the cap doesn't matter. |
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| reply to m8trix
This is probably off topic, but according to that page the Arris VOIP dust collector I have can't reliably deliver 20Mbps or higher. But I've seen it hit the 30+ mark frequently on the Preferred package.
Should I should give retention a call and get a free DOCSIS 3 upgrade? |
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m8trix
join:2003-12-24
Phoenix, AZ
kudos:3 | you dont need retention for that, that modem belongs to cox so just take it to a store and swap it out |
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 Optimus2357Premium
join:2010-11-21
West Warwick, RI
kudos:1 | I don't think they swap phone modems out at the stores. Might want to call your local tech support and double check before wasting your time. |
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 skeechanAi OtsukaholicPremium
join:2012-01-26
AA169|170
kudos:2
·Cox HSI
 ·Clear Wireless
| reply to ikyuaoki
If the customer is on Ultimate, Cox does not care about overages for the simple fact that Ultimate customers are high ARPU customers. Delivering that additional 100GB doesn't cost Cox very much, yet we see they got the money anyway in May, Aug in Oct. I don't know about floridaguy but I'm a 13 year triple play customer with a monthly bill that routinely tops $265 a month and Cox isn't going do anything to piss me off and lose $3000 a year...so they can what...save $20 in bandwidth charges? No way. They're more than happy to give me 600+GB/mo and take my $265. |
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| I see. that is way too much than what i am paying for. I have 600GB cap a month as the cox takes my money that is 136 dollars a month it is reasonable afford than what you are paying for. |
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skeechanAi OtsukaholicPremium
join:2012-01-26
AA169|170
kudos:2 | That $136 is more than my Ultimate plan and Cox doesn't enforce the cap. $265 is for CATV, VoCABLE and Ultimate. |
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