[DSL] DSL Light sometimes goes out, any ideas?

Author	All Replies
kyip87 join:2009-07-27 Toronto, ON Reviews: ·TekSavvy DSL	[DSL] DSL Light sometimes goes out, any ideas? So right now I'm paying for DSL 15 service but only getting 6-8meg speeds. The DSL light on my modem goes out randomly and back on after a bit. I thought it might be my modem or router so I got my hands on 4 modem/routers including the ones I was already using... Speedstream 4200 modem, TP Link TD-8616 modem, Dlink DIR-615 router and a TP Link TLWR841n router. I am unable to reach the demarc myself(it's on a weird spot, outside wall of the house 2nd floor)... I'm starting to think it might be old wiring but I want to hear some other ideas if anyone has any. Thanks I've tried two seperate phone jacks and have filters installed for the ones needed
	to forum · permalink · 2013-02-20 13:56:14 ·
Crowbar1 join:2009-06-23 Toronto , ON	You should post this in »TekSavvy Direct
	to forum · permalink · 2013-02-20 14:14:20 ·
Calmuser join:2011-10-27 Canada	reply to kyip87 If you look you'll see he already posted there! Probably without any results, hence this post. I think he's looking for more feedback on people with similar problems. Filters? don't you have a Pots splitter installed?
	to forum · permalink · 2013-02-20 15:08:12 ·
kyip87 join:2009-07-27 Toronto, ON Reviews: ·TekSavvy DSL	yes on the day of service activation the bell tech came in and installed a pots splitter, this one: »www.hometech.com/hts_images/cc/c···0a_4.jpg If that splitter is there, no filters are needed?
	to forum · permalink · 2013-02-20 15:59:54 ·
TSI Martin Premium join:2006-02-23 Chatham, ON kudos:23	If a Pots splitter is installed then no filters are needed. The purpose of the pots splitter is to filter the signal & seperate it where the line comes into the home. Martin
	to forum · permalink · 2013-02-20 16:03:56 ·
Calmuser join:2011-10-27 Canada	reply to kyip87 as Martin has said.. Get rid of the filters you don't need them! That might be your issue right there!
	to forum · permalink · 2013-02-20 16:10:52 ·
kyip87 join:2009-07-27 Toronto, ON	reply to TSI Martin So leave on the pots splitter used to seperate the phone line/modem and remove the filters around the house? I'll try that thanks
	to forum · permalink · 2013-02-20 16:15:01 ·
kyip87 join:2009-07-27 Toronto, ON	no dice, the dsl light just dropped twice after I removed the filters and only have the POTS splitter. I also tried taking out the splitter and have only filters which had a more stable connection
	to forum · permalink · 2013-02-20 16:30:17 ·
Calmuser join:2011-10-27 Canada Reviews: ·TekSavvy DSL	reply to kyip87 too bad, would of been an easy fix thinking as you are thinking now, it could be your wiring. call a friend over to help you check with the demarc, should be your next step.
	to forum · permalink · 2013-02-20 16:48:17 ·
kyip87 join:2009-07-27 Toronto, ON	Thanks for the help Calmuser... I'm gonna ask TSI to put in a ticket for me and get a tech to take a look
	to forum · permalink · 2013-02-20 18:36:53 ·
TSI Martin Premium join:2006-02-23 Chatham, ON kudos:23	Out of curiosity, you do have the modem plugged in the POTS splitter jack directly? The DSL/Modem jack.
	to forum · permalink · 2013-02-21 07:09:40 ·
kyip87 join:2009-07-27 Toronto, ON	Hi Martin, Yes I did but for some reason when I used my home phone it would drop my connection so I removed the splitter and I'm only using filters
	to forum · permalink · 2013-02-21 14:07:34 ·

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