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bt

join:2009-02-26
canada
kudos:1
Reviews:
·Start Communicat..

reply to Gone

Re: CRTC Decision

said by Gone:

said by mlord:

Well for one, it'll wreak havic with our VoIP telephones.

SIP and RTP can be given priority even when traffic management is in effect, so that argument is invalid.

And a POTS-quality VoIP signal doesn't actually require much bandwidth. Crowding it out could become an issue though, if you haven't set up QoS on your router.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3

Yeah, G.711 uses about 90-120kbit/s both ways. It's minuscule compared to just about everything else out there nowadays.


mlord

join:2006-11-05
Nepean, ON
kudos:9
Reviews:
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reply to bt

said by bt:

And a POTS-quality VoIP signal doesn't actually require much bandwidth. Crowding it out could become an issue though, if you haven't set up QoS on your router.

To set it up correctly on the router requires knowing what the available bandwidth will be. If that changes dynamically (upstream throttling), then the router settings become out of whack.

Now let's get back on topic here, please.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3
Reviews:
·Start Communicat..

I run a VoIP connection at home using Start's 30/2 cable over Cogeco and I can be bringing something in or sending something out from my workstation upstairs at full bore while my wife is on the phone and she doesn't even notice even though I've never had any sort of QoS enabled on my router. I've always been of the opinion that QoS is far less important with VoIP than most people think, and while there are some situations where it can make a difference - particularly when using multiple lines over a slower DSL connection - for most it's a waste of time and router resources.

And this very much is on topic, unless your own comments about ISP traffic management "wrecking havoc" on VoIP were off topic to begin with.


bt

join:2009-02-26
canada
kudos:1
Reviews:
·Start Communicat..

reply to mlord

said by mlord:

said by bt:

And a POTS-quality VoIP signal doesn't actually require much bandwidth. Crowding it out could become an issue though, if you haven't set up QoS on your router.

To set it up correctly on the router requires knowing what the available bandwidth will be.

Not on my router...

said by mlord:

Now let's get back on topic here, please.

You brought it up in response to the concept of throttling after the cap rather than charging overages - something which is definitely on topic.

mlord

join:2006-11-05
Nepean, ON
kudos:9
Reviews:
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·TekSavvy Cable
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said by bt:

said by mlord:

To set it up correctly on the router requires knowing what the available bandwidth will be.

Not on my router...

There, you've just proven you don't understand QoS. Let's discuss that in one of the multitude of existing threads on QoS.

I doubt Rocca would be interested in it here, and this thread is very much about trying to help/influence Rocca as he ponders how best to help us stay with Start.ca while remaining profitable.

Cheers

bt

join:2009-02-26
canada
kudos:1
Reviews:
·Start Communicat..

said by mlord:

said by bt:

said by mlord:

To set it up correctly on the router requires knowing what the available bandwidth will be.

Not on my router...

There, you've just proven you don't understand QoS. Let's discuss that in one of the multitude of existing threads on QoS.

Why bother? It's a fact and you would rather dismiss it than consider the possibility.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3
Reviews:
·Start Communicat..

reply to mlord

said by mlord:

this thread is very much about trying to help/influence Rocca as he ponders how best to help us stay with Start.ca while remaining profitable.

I'm sure he is smart enough to not need people to give him free advice on how to keep a company he has run since 1995 profitable and has far more important things to deal with than people who think they know how to run an ISP telling him what he should and shouldn't do.

mlord

join:2006-11-05
Nepean, ON
kudos:9
Reviews:
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said by Gone:

I'm sure he (Rocca) is smart enough to not need people to give him free advice

Me too. And as a businessman I'm also sure he understands the value of listening to his customers. Maybe not doing what they ask all of the time, but listening. This is our opportunity to let him know what we want. I'm sure he'll consider it and then do what's best for his business.

Cheers


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

Indeed, appreciate the feedback. I don't think we'll be able to make everyone happy, but we'll keep doing our best to provide an excellent service at a fair price.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3
Reviews:
·Start Communicat..

said by rocca:

Indeed, appreciate the feedback. I don't think we'll be able to make everyone happy, but we'll keep doing our best to provide an excellent service at a fair price.

The problem is that everyone wants unlimited 60/2 for $20/month.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

Add a couple zeros after that (no decimals) and we're all set!


dan mackay

join:2008-10-11
Barrie, ON

reply to Crashrun2003
then theres rogers, where you could have 150/10 for what, 99999999999999999999 pesos


Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

reply to londoner1

said by londoner1:

What about QOS. is that not in some sense throttling? Maybe that's how we should address the issue of efficient usage of a finite bandwidth. QOS http traffic to an appropriate level, voip slightly higher, p2p lower, etc

 
That's more-or-less what Bell tried, but their settings were so extremely unbalanced and their plan so half-baked, as well as not telling anyone beforehand what they would be doing (and then denying it for a period of time), that it royally pissed off the multitudes, and destroyed our impression about how a 'good' throttling model COULD behave.

Bell also ruined some other perfectly good words/expressions/practices by their arrogant, sloppy, inconsiderate, greedy use of them.

'UBB' was one, and the term 'Bandwidth' was another.

By now, we now have all been psychologically conditioned to think negatively/incorrectly of those terms, and cringe whenever we are exposed to them.

Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

reply to Gone

said by Gone:

said by rocca:

Indeed, appreciate the feedback. I don't think we'll be able to make everyone happy, but we'll keep doing our best to provide an excellent service at a fair price.

The problem is that everyone wants unlimited 60/2 for $20/month.

 
Well not EVERYone, but yes, enough to upset the apple cart.

And START's recent customer instantaneous (peak) bandwidth demand stats apparently are already on file to demonstrate it.

That's why there is renewed talk about throttling as part of a balanced solution to the peak demand (see my last above post).

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

Anyone who is tek savvy and understands the value of it, will never ask 60/2 for $20/month. I certainly don't and I don't even understand half of it cost wise but I know the value and know that it can cost quite a bit.

So it's bit silly to even think that.. but eh...there could be one CHEAPO out there who would want that but that cheapo is probably ignorant!!



silvercat

join:2007-11-07

I'm just hoping for a package that satisfies my needs (a bit of prime time video streaming, and a bit of unlimited off-peak usage) that doesn't go past $80.


Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

said by silvercat:

I'm just hoping for a package that satisfies my needs (a bit of prime time video streaming, and a bit of unlimited off-peak usage) that doesn't go past $80.

I partially +0.5....

It's really hard to predict what the prices will be as Rocca haven't hinted anything yet....

Rocca, last week you said we'd know end of this week....are you going to be able to come up with something by then? Just curious of course as we are anxious...


silvercat

join:2007-11-07
Reviews:
·Start Communicat..

said by Guru:

Rocca, last week you said we'd know end of this week....are you going to be able to come up with something by then? Just curious of course as we are anxious...

Don't rush him ! Do you want well thought out packages or not ?

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

said by silvercat:

said by Guru:

Rocca, last week you said we'd know end of this week....are you going to be able to come up with something by then? Just curious of course as we are anxious...

Don't rush him ! Do you want well thought out packages or not ?

ye but we don't want him to get comfortable either..
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