|reply to PToN |
Re: VoIP system
Agreed re Shoretel.
We looked at Cisco and Shoretel. Went with Shoretel in the fall of 2012. Dead easy to manage and configure ona day to day basis. Excellent reporting. Super configurable. We even installed the Call Accounting add on. Very handy in a law firm.
just under 100 users here. One site. Phone runs off a traditional PRI / T1 (ISDN) and we have fibre for the data side.
I would recommend them in a heartbeat. Not the cheapest, but way cheaper than Cisco.
Edit: One thing I wanted to add - the handsets. They are solid. Heavy and feel like real phones and definitely do not feel cheap.