said by Arx160le:
So, what is the port really for, and how can I get Rogers to activate it?
Its for attaching a USB hard drive so all computers on the LAN can access the hard drive. Rogers has disabled this feature as you already know, but you can try this.
First make sure its not in bridge mode, as this probably won't work in bridge mode. Then call rogers ask them to login to your modem as MSO admin, then ask the rep to go into Status --> Capability and from there enable USB option. Then ask the rep to save/reboot the modem, but NOT reset.
If the rep refuses to do this then try a different rep or maybe tech support; either way its disabled by rogers and only MSO admin can enable it.