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albundyhere

join:2000-10-26
New York, NY

Wireless Dissapears on SBG6580

Long story short, I just got the modem installed this week through Earthlink/Time Warner. Setup shows wireless is enabled, but the settings under Primary Network are disabled and greyed out.
when i do a restore/reboot, wireless temporarily comes on until the modem handshakes/connects, then the wireless light turns off and Primary Network under Wireless settings is greyed out as disabled.
Is there any way to turn it on, or does this require tech support from earthlink?


djrobx
Premium
join:2000-05-31
Valencia, CA
kudos:2
Reviews:
·Time Warner Cable
·VOIPO
TWC charges extra for wifi access via the SBG6580 in some markets. It sounds like the modem is pulling the config which is shutting it off.

EarthLink may need to inform TWC that its a customer-owned modem and to have them unblock wifi. See this thread.

»[TWC] Question about avoiding TWC's WiFi service charge
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