|reply to mwoodj |
Re: IP Adress Changed - places me in another State
said by mwoodj:I was referring to the initial time you used the connection after the upgrades, I'm sorry for the vagueness. If you're still having an issue, feel free to send me a private message with your modem CMAC address and I can try and take a look at it. I have access to a lot of the Knology systems at this point, but not the billing system, so I can't look up account numbers, phone numbers or addresses.
Thanks for the response. I cycled both the modem and the router (about 1 minute without power.) I allowed the modem to come fully online before plugging the router back in. I still pulled the same IP. I manually released and renewed but no change.
Dan Della Terza
WOW! Internet, Cable & Phone
CMTS Operations Engineer