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sadpatico2

join:2013-02-18
N7 S 1Y8

[Internet] [Internet] Sarnia North End Sympatico Slow

I am in touch with Bell direct support on slow speed in Sarnia, no strong answers yet after 2 weeks "looking into it".

I see lots of chatter in the past on this problem. Has anyone seen a solution or even a description of what is wrong?

I still have the grandfathered unlimited plan, but things are so slow it is almost unworkable, what has worked for others.

Thanks

sadpatico



sm5w2
Premium
join:2004-10-13
St Thomas, ON

Use the smoke-ping tool and run it continuously for a few days.

See if there's a pattern to the poor performance (time of day, etc).

»/smokeping

Post the link to the results for us to see. Your modem-router must be "ping-able" - so you must enable icmp or port 113.


sadpatico2

join:2013-02-18
N7 S 1Y8

Apparently I cannot enable port 113 on this modem 2wire?
This is what I was told by the phone rep from Bell.
When I try to /smokeping it responds not pinable.
Sigh.....