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hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1
reply to shredhead

Re: just got TV but trouble with Verizon router

make sure your router isn't using the .100 range.

FiOS Cable Boxes use .100, .101, etc to get their guide data/vod/widgets and communication across the router network



shredhead

@verizon.net

said by hubrisnxs:

make sure your router isn't using the .100 range.

FiOS Cable Boxes use .100, .101, etc to get their guide data/vod/widgets and communication across the router network

I was on another subnet so that's a moot point.

what I did so far that SEEMS to be working is, I reversed everything and made my router primary. the verizon router is on my dmz, I plugged the WAN port of the verizon router into one of the switch ports. The guide is working, the logs on the verizon router seem to indicate data is flowing. wireless is disabled, dhcp is disabled, and I enabled remote admin so I can access it over the WAN port, that is the subnet where my router is, rather than having to connect to it with a cable (since wireless is disabled).

is there anything that won't work with this setup? it was installed today so I don't know what to look out for. frankly I have not even figured out all the channels I can watch!


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:29

said by shredhead :

dhcp is disabled

That's going to be a problem.

The STBs need to get DHCP addresses. Checking guide data is not an accurate way to determine if the STB have internet access since they store up to two weeks of data.
Try watching a VOD program to verify that the STBs can access the internet.

See option #6 in the following FAQ for the correct way to implement Primary LAN-to-WAN.
»Verizon Online FiOS FAQ »What are the tradeoffs between the various router configurations
--
There are 10 kinds of people in the world; those who understand binary and those who don't.


shredhead

@verizon.net

said by More Fiber:

said by shredhead :

dhcp is disabled

That's going to be a problem.

The STBs need to get DHCP addresses. Checking guide data is not an accurate way to determine if the STB have internet access since they store up to two weeks of data.
Try watching a VOD program to verify that the STBs can access the internet.

See option #6 in the following FAQ for the correct way to implement Primary LAN-to-WAN.
»Verizon Online FiOS FAQ »What are the tradeoffs between the various router configurations

I'm not sure why but the STB's are static addresses. I do believe they were DHCP earlier in the day when I started messing with things. Anyway, I can turn DHCP back on since I just realized I have nothing plugged into the LAN ports. Maybe if the STBs reboot they will flip back to DHCP on their own. It doesn't matter.

But I have no remote access to the DVR (I checked verizon.net and I will also try my iPad once it's done charging). That appears to be the only thing that doesn't work but I would like it to work since I travel a lot and my wife isn't so good with electronics. It's likely she will be asking me how to record shows and if that feature works I could do it remotely or she could too from her iPad.

So I need to explore other configuration options which will allow remote DVR access. I will be checking out option 8 in the faq or going back to the verizon router as primary.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:29

said by shredhead :

I'm not sure why but the STB's are static addresses.

No, the STBs do not use static IP addresses. If you did not reboot (power cycle) them, they would have retained their previous DHCP addresses until the DHCP lease expired.
said by shredhead :

Maybe if the STBs reboot they will flip back to DHCP on their own. It doesn't matter.

Yes, it does matter. If you reboot the STBs, they will request a new DHCP lease. If they are not able to obtain a DHCP lease, VOD and guide data updates will not function.
said by shredhead :

But I have no remote access to the DVR.

That is a disadvantage of option #6 which is documented in the FAQ.
--
There are 10 kinds of people in the world; those who understand binary and those who don't.