C:\Documents and Settings\Diane>tracert www.google.ca
Tracing route to www.google.ca [74.125.226.55] over a maximum of 30 hops:
1 52 ms 50 ms 50 ms 192.168.1.1 2 61 ms 57 ms 58 ms 10.125.96.1 3 59 ms 61 ms 61 ms 24.156.150.81 4 60 ms 58 ms 56 ms kitchener1.cable.teksavvy.com [24.246.55.38] 5 60 ms 60 ms 61 ms kitchener4.cable.teksavvy.com [24.52.255.65] 6 63 ms 61 ms 62 ms 72.14.212.134 7 60 ms 70 ms 62 ms 216.239.47.114 8 62 ms 60 ms 62 ms 64.233.175.132 9 64 ms 62 ms 62 ms yyz06s06-in-f23.1e100.net [74.125.226.55]
Thanks for the prompt response. I did a modem hard reset and rebooted my computer and that seems to have solved the problem. I will post again if there is any further problems.