said by noc007:
I could of swore I read a thread within the past couple of months where someone had a modem for a while that was approved for residential but not business. I may be mistaken. If you know for sure they would blacklist an unapproved modem, I'm interested to know more. I'm considering getting a 5341J myself to get rid of the rental fee for the SMC and potentially move it over to a residential account if I decided to drop the business service at the end of my contract.
I do not know for a fact that Comcast would black list your residential modem if they discovered that you were using it. That was just a possibility based on Comcast's vindictive actions when I used my SMDD3G-CCR in bridge mode (which is also officially unapproved).
As I previously mentioned, I do have a non-approved residential modem assigned to my business class account (via the walled garden) that I use for backup and testing. In fact, most of last week that modem was on-line with a single PC connected behind it while I used it for "external" testing, and Comcast did not mess with it during that relatively short test period.
I think that whether or not Comcast would ignore a non approved modem that was in service for an extended period (or would provide troubleshooting/maintenance service if an unapproved modem were in use) would be a gamble, so if you feel lucky...
said by noc007:
How frequently were they resetting the bridge mode? Also, how hard was it to get a CSR that was willing to put it back?
I would find that my SMDD3G-CCR had been reset at least once a week for the ~1 1/2 month period that I tried to use it in bridge mode. It would typically take 3-4 calls to business class support before I could find a CSR with the knowledge and Cajones to put it back into bridge mode. It wasn't worth the effort or the down time to keep doing that.--
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