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jacketfeng

join:2008-12-21
Toronto, ON

the webmail is down?

the webmail is down?
i can't access it.


Calmuser

join:2011-10-27
Canada

Looks like it...

I get:

'Connection to storage server failed.'



TSI Alan
Premium
join:2012-11-22
Chatham, ON
kudos:3

We are experiencing an issue with WebMail at the present time, and working to resolve it ASAP.

Our apologies for the inconvenience.

Thank you for your patience.
--
TSI Alan (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee
Follow us on Twitter: @TekSavvyCSR; @TekSavvyNetwork



TSI Alan
Premium
join:2012-11-22
Chatham, ON
kudos:3

WebMail issue has been resolved. You should be able to connect now.

Thank you for your patience.


Calmuser

join:2011-10-27
Canada
reply to jacketfeng

Looks like it down again.

POP3 won't connect either this time!



TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4

Looking into it now.

Paul



TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10
reply to Calmuser

I've just looked into it internally and something is going on. Were looking into it. Thanks for bringing it up Calmuser
--
E-Services Team Leader
Authorized TSI employee - Teksavvy Solutions Inc.



TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
reply to Calmuser

Should be fixed now.



TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4
reply to Calmuser

dupe


Calmuser

join:2011-10-27
Canada
reply to jacketfeng

Still down, POP3 as well.

Taking forever to Load now as well.



TSI Paul
Business Services Rep
Premium
join:2009-09-28
Chatham, ON
kudos:4

sending back to look into.



TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10
reply to Calmuser

We were advised that this issue should now be fixed.



atmx093

join:2009-01-07
Gatineau, QC

I think they lied.
Getting "Login Failed" errors despite putting in the right password.



creed3020
Premium
join:2006-04-26
Kitchener, ON
kudos:2
Reviews:
·TekSavvy Cable

said by atmx093:

I think they lied.
Getting "Login Failed" errors despite putting in the right password.

I am seeing the exact same behaviour right now.


TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10

I had tested my personal one not too long ago and it worked. I tried again and received the same error. We are looking into it further, our apologies for the inconvenience.



TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10

Looks like it is back up again, still investigating though. Thank you for your patience everyone.
--
E-Services Team Leader
Authorized TSI employee - Teksavvy Solutions Inc.


ForSaken

join:2009-07-15
Essex, ON

working here now


Calmuser

join:2011-10-27
Canada
reply to jacketfeng

Both Seem to be working now here as well.



TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10

Awesome, thanks for confirming!


Calmuser

join:2011-10-27
Canada
reply to jacketfeng

Down again, as well as POP3!


MFido

join:2012-10-19
kudos:2

1 edit

yes, down as of now

edit: seems to be back now



TSI Ashleigh
Premium
join:2013-02-24
Chatham, ON
kudos:7
reply to Calmuser

Hello,

Sorry to hear your having web mail issues, I have has a looked into this issue for you, it looks like this morning there was a web mail issue, however currently that has been resolved and you should be able to access your web mail normally now.

Thanks again

Ashleigh


Calmuser

join:2011-10-27
Canada
reply to jacketfeng

Yeah, looks like it was down only for a short while.

I jumped the gun and posted right away!



TSI Ashleigh
Premium
join:2013-02-24
Chatham, ON
kudos:7

That's okay, let us know if your experiencing anymore issues.

Thanks
Ashleigh
--
TSI Ashleigh - E-Services.
Authorized TekSavvy Employee