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dbmaven
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Sty in Sky

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dbmaven to technut74

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Re: [OOL] Cablevision finally fixed my speed....very happy now

You're going to need to call up - reference the 2 visits (hopefully you have the paperwork you signed when the techs came?) - and make sure this has been escalated to the "outside plant" group.

I had this happen 2x, and both times it was resolved within a couple days after the "outside plant" tickets were opened.