said by Draiman:
The FDCPA requires them to stop contacting you if requested. I have a lawsuit going right now with a collection agency who failed to stop when asked. They drag the process out as much as possible knowing they'll lose and have to pay eventually. We're donating all the proceeds to Big Brothers Big Sisters when they finally settle.
I'm filing in small claims court this week over an issue like this. A collection company called by mobile phone twice at 6:45am with a auto dial system. It's strict liability so I just need to show that they called before 9:00am. I gave them the choice to speak to me about it for up to $2,000 or I'd file for $4,000 (2 calls before 9am and 2 auto dialed calls that did not release).