said by FFH5:
The ISPs aren't charging you with a crime. They are saying you broke the contract you made with them when you signed up for service. It is a civil matter. Of course, if you feel strongly enough about the ISP curbing your connection or disconnecting you, you can go to arbitration and then file a lawsuit.
ISP do not have any judicial authority to levy such claims. In fact, ISP's are supposed to be transparent and OPEN. If they monitored thier networks they would be liable for ALL content on them, which is not the case. Also, the same contracts you speak of forbid civil suits and only allow arbitration which is VERY one sided in the favor of ISP's. The average person just doesn't have the ability to fight against the corrupted system of capitalism that we have in the ISP world with no real competition, price fixing, etc.
If you and I entered into a contract and then a dispute came up, we would have to take it to civil court. ISP's should have to do the same. Where are the agreements signed by the media companies and the ISP's? Why are they not public? This is just a scam for the media companies and ISP's to extract money from people with no real evidence of wrongdoing and most importantly without the legal requirements of standard contract law. If there really was competition then there would be plenty of ISP's that wouldn't require arbitration, wouldn't monitor your traffic or submit your traffic details with out a WARRANT and wouldn't be able to change their TOS on you or tell you to get lost. If you don't agree to an ISP's TOS you don't have another option besides no internet.
By the way, what company do you work for? You certainly are a shill for an ISP or media company.