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hydrox
Premium
join:2010-10-30
Lexington, MA
reply to rdonchez

Re: TIVO Whole Home - MOCA Question BB

said by rdonchez:

Any suggestions?

First check your network connections on both boxes.

On the Q, under TiVo - settings - network, it should say "Network connection details" and list type as Ethernet + MOCA with an IP and MAC ID. Then, under View Network status, it should indicate an Ethernet/MOCA as Bridged and the MOCA network details Link status as "UP".

On the Preview, under TiVo - settings - network, it should say Network connection as MOCA with an IP and MAC ID. Then, under View Network status, it should indicate the MOCA network details Link status as "UP".