said by jc100:Your case is looked at by an arbitration company paid for by the copyright holder. Your ISP isn't involved in the process. Since the arbitration company will want to continue being hired, there is a very strong incentive for them to find in favor of the copyright holder.
Yes, but you've spent 35 dollars to profess innocence. ISP "exonerates you", and the MPAA / RIAA have now lost grounds to sue I'm guessing. After all, open router, hacked, etc, the ISP buys your excuse for the "fee".