said by wow12345 :Around the 25th of every month my cable modem stops working. I have a webstar modem dcp2100. All that happens is the cable light blinks, the PC and Power light is solid, finally the send and receive light are out, but no internet connection. Every time I call wow they want to send out a tech since they can't see my modem. The 192.100.0.1 page says it can not be synced or find the DNS sever. Before the tech get here the cable modem starts working. Normally with in a day or two. Does anyone else have this problem? Or can anyone tell me why this happens? I don't believe it is a problem since the rest of the month the Cable modem is fine.
If the cable light is not solid on the modem then the modem has lost communication to the CMTS. This is usually a problem with the signal levels coming into the modem being too high or too low. It could also just mean the modem itself may be bad. I can take a look at the modem itself if you can private message me your account number, phone number, and the name on the account.
