having issues here as well, however they found upstream issues and had are working it they had said my upstream snr was @ 24db at the tap. was having dc issues 10-50+ a day. the fixed the upstream issue changed the tap and signal value but was still having dc issues
they came out and gave me a brand new in box arris, however on Saturday @ 10:45 pm modem just stopped, no scanning for signal nothing. power cycled for it to come back up,,,15 min later it dropped 2 more times
MIMO Event MIMO: Stored MIMO
No Ranging Response received - T3 time-out
DCC-ACK not received
No Ranging Response received - T3 time-out
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Unicast Ranging Received Abort Response
MIMO Event MIMO: Stored MIMO
No Ranging Response received - T3 time-out
DCC-ACK not received
No Ranging Response received - T3 time-out
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Unicast Ranging Received Abort Response
MIMO Event MIMO: Stored MIMO
RCS Partial Service
SYNC Timing Synchronization failure - Loss of Sync
DHCP Renew - lease parameters tftp file-?
downstream
DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 135 591.00 MHz 6.44 dBmV 35.78 dB 256QAM 21879747027 13233 53604
Downstream 2 133 579.00 MHz 6.24 dBmV 35.25 dB 256QAM 23077821581 5607 20115
Downstream 3 134 585.00 MHz 6.10 dBmV 35.25 dB 256QAM 23233601682 5151 20855
Downstream 4 136 597.00 MHz 6.29 dBmV 35.25 dB 256QAM 23017487830 13807 54310
upstream
UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 3 34.00 MHz 44.25 dBmV Mixed (TDMA and ATDMA) 2560 kSym/s 64QAM
i think TWC here are changing stuff out/upgrading at the head end. besides Saturday net has been ok for the most part, im @ I-10 and MLK.
added
forgot to mention under myservices in check equipment status it shows there is an outage still twc site also does not pull up dvr recordings etc
