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EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

EG to mario02423

Premium Member

to mario02423

Re: [Speed] Lag Spikes in Online Gaming

said by mario02423:

Dang, signal levels are absolutely fine.

FWIW, there is yet another important signal stat to take in to consideration when troubleshooting connectivity issues. It is called the uSNR (upstream Signal to Noise Ratio) and it is not, and can not be displayed by the modem. It can only be read from their end by them polling the local CMTS (Cable Modem Termination System). An end user can call in and ask a rep what this figure is. It should be at least 30 dB, and the higher the better. There may be a noise ingress issue in only the upstream channel / return path.

NetDog
Premium Member
join:2002-03-04
Hollywood, FL

NetDog

Premium Member

said by EG:

FWIW, there is yet another important signal stat to take in to consideration when troubleshooting connectivity issues. It is called the uSNR (upstream Signal to Noise Ratio) and it is not, and can not be displayed by the modem. It can only be read from their end by them polling the local CMTS (Cable Modem Termination System).

Confused if you PM me your cable modem mac address I can take a look for you like EG requested if you haven't done so yet..