 elitefx
join:2011-02-14
London, ON
kudos:1 | reply to yyzlhr
Re: Way out of a rocket hub contract due to unusable service? said by yyzlhr:The only other option really as others have alluded to is litigation.
Seriously?? Has Rogers been reduced to such a bottomfeeder lowlife POS outfit that the only option for dispute resolution is for the customers to spend thousands on a long protracted litigation?
I say go to your local court house and contact the district attorney and have them charge Rogers with FRAUD. This isn't a TOS issue, it's a willful intent to defraud the public.
And just because they're Rogers won't get them off the hook for that......... |
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yyzlhr
join:2012-09-03
Scarborough, ON
kudos:1 Reviews:
 ·Rogers Hi-Speed
| said by elitefx:said by yyzlhr:The only other option really as others have alluded to is litigation.
Seriously?? Has Rogers been reduced to such a bottomfeeder lowlife POS outfit that the only option for dispute resolution is for the customers to spend thousands on a long protracted litigation? I say go to your local court house and contact the district attorney and have them charge Rogers with FRAUD. This isn't a TOS issue, it's a willful intent to defraud the public. And just because they're Rogers won't get them off the hook for that......... This is not just a Rogers issue, this is an industry issue. Every wireless service provider has this clause in their TOS. Lots of customers from many providers find themselves in the same situation as the OP every day, yet these particular parts of the TOS have gone unchallenged. |
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elitefx
join:2011-02-14
London, ON
kudos:1
1 edit | said by yyzlhr:Lots of customers from many providers find themselves in the same situation as the OP every day, yet these particular parts of the TOS have gone unchallenged.
Well, it's all about "Consent". The Law says you can't consent to a criminal act. Rogers can't simply write a TOS and use it as carte blanche to rip people off. That's not the way the law works.
That's why I'm suggesting to the member to at least visit the Crown attorney, present the facts and let him decide if it's worth pursuing a criminal indictment. It won't cost anything (and unlike a lawyer) he'll have nothing to gain personnally.
Rogers TOS has been found to be "barely legal" in the past. Maybe this time they've gone too far in applying it. |
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yyzlhr
join:2012-09-03
Scarborough, ON
kudos:1 Reviews:
·Rogers Hi-Speed
| Although the OP's situation is unfortunate, what crime has the industry committed? If your service provider says you need to agree to our terms in order to use our service, and if one of the terms is that service is not guaranteed even within our own footprint, then what crime is being committed here?
These terms have been in place since day one, if it really was a crime, I'm sure some sort of enforcement action would have taken place already. |
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elitefx
join:2011-02-14
London, ON
kudos:1 | said by yyzlhr:These terms have been in place since day one, if it really was a crime, I'm sure some sort of enforcement action would have taken place already.
That's why we have a Criminal Justice System. Let those that deal in the Law interpret the Law. Hence, a visit to the local Crown Attorney, whose job it is to represent the victims in a given situation, is available.
A judge doesn't care if "These terms have been in place since day one". They care about the legalities of a GIVEN SITUATION. Maybe more victims will come forward, maybe Rogers has gone too far, it wouldn't be the first time that a criminal investigation was launched into big business.
Let the system do it's job. That's why it's there......It's not for us to decide. |
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 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 | This isn't necessarily a crime ... this is contract law ... contracts may contain terms that are untenable but are forced upon you ... these are generally considered unenforceable. |
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