dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
802

mikedz4
join:2003-04-14
Weirton, WV

mikedz4

Member

[CDV] can't access voicemail online or mobile app

I am trying to figure out why I can't access my voicemail online or on the mobile app. I've checked everything I can think of and can't find a setting to turn on.

Jordan_Ro
join:2009-02-09

Jordan_Ro

Member

Can you send me your Comcast ID or Comcast email address through a private message? I'll have someone take a look at it.
Stu Pidaso
join:2006-10-12
Greenwood, IN

Stu Pidaso to mikedz4

Member

to mikedz4
If this is your first time trying to access online or mobile app, you need to "update" your account. Go to customer.comcast.com, log in, go to users and preferences and follow the instructions to update. This should fix it.

mikedz4
join:2003-04-14
Weirton, WV

mikedz4

Member

tried that and no go. voicemail online was checked but still nothing.