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AnnaS8

join:2005-05-26
Annapolis, MD

Cable modem replacement

A coworker who has ABB in Stevensville, MD asked me if he could buy a modem for his internet to save on the rental fee. When I asked him a few tech questions about it his eyes glazed over so I figured I would come here. First, is it possible to do? Second, is there a list of approved modems if he can do it? Are they on docsis 3.0 yet? Thanks in advance for any help you can give. It is appreciated.


ABBJason

join:2010-06-03
Altoona, PA

1 edit

As long as it is not a phone modem, yes he can purchase his own modem. He will have to call us to add it to his account, we'll need the brand and model number of the modem, and the modems MAC address. Stevensville, MD is an area that is docsis 3.0. Of course the customer has to pay for the speed if they want to upgrade to the 20mb or 40mb connection to take advantage of a docsis 3.0 modem.

Approved modem list. »www.atlanticbb.com/pdf/Approved%···List.pdf

I would recommend a motorola 6120/6121/6141 or Arris cm820a.



AnnaS8

join:2005-05-26
Annapolis, MD

Thank you Jason for your help. I will let him know.