|reply to kywirelessgu |
Re: Modem ownership and move to Time Warner - Louisville, KY
So I just called back and they magically lost the records for when I signed up ~7 years ago. Evidently they wipe out anything older than a certain date. They can see the balance (I was paying $40 a month at the time) but no more details than that. So since there's no evidence I bought my modem I'm going to get charged the lease fee until I return it.
I've been very loyal to Insight, going back to when they were called @home, but this might be enough to get me to switch to Windstream. At $54 a month for 10.0 I think it might be cheaper anyway.
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