said by Jam345 :
Came back here in Norristown at 5:40 pm. Think we will get a credit?
Sure, how much credit do you think you deserve for 30 minutes of down time?
Let's see, on average 30 days of a month, perhaps you're on a high end plan for $100 for TV stand alone, so about $3.33 a day. 24 hours in a day, 60 minutes in an hour. So for a 30 minute outage, you lost about 6 cents worth of TV. I'm sure if you call billing and spend an hour on the phone, they'd be willing to give you a nickel if you want it.
My math probably isn't correct, but you get the point, I hope.