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itdood

@verizon.net
reply to jimbo248

Re: Just Lost Fios TV Plymouth Meeting, PA

Lost in Harleysville, PA



jkwynne

@verizon.net
reply to jimbo248

Also out in Lower Merion; lost FIOS tv just before 5.



Ugghh

@verizon.net
reply to jimbo248

Same in Newark De and apparently nobody answers the phone anymore. Been on hold 27 minutes!!!



ggma1126
GGMA1126
Premium
join:2008-08-30
Claymont, DE
reply to jimbo248

the only thing working on their website right now is their forum pages -



ggma1126
GGMA1126
Premium
join:2008-08-30
Claymont, DE
reply to Ugghh

said by Ugghh :

Same in Newark De and apparently nobody answers the phone anymore. Been on hold 27 minutes!!!

I am in Claymont and its back on here
--
Delaware Verizon Fios
Droid Razr HD


Jam345

@verizon.net

Came back here in Norristown at 5:40 pm. Think we will get a credit?



Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
kudos:1

no



heycheapskat

@verizon.net
reply to Jam345

said by Jam345 :

Came back here in Norristown at 5:40 pm. Think we will get a credit?

needs to be out 4 hours before u get credit


bohratom
Jersey Shore is back again.

join:2011-07-07
Red Bank NJ

3 edits
reply to jimbo248

This thread was pretty funny, 30+ replies for a 30 min outage.

I think back during Super Storm Sandy when many lost FIOS for 7 days or more and we had that many replies....


knarf829

join:2007-06-02
kudos:1

said by bohratom:

This thread was pretty funny, 30+ replies for a 30 min outage.

I think back during Super Storm Sandy when many lost FIOS for 7 days or more and we had that many replies....

That's exactly why I come here the minute something happens - I know I'm going to find out if it's just me or how widespread. Better than even Verizon's own "forums."


Zero

join:2009-07-01
Collegeville, PA
reply to bohratom

said by bohratom:

This thread was pretty funny, 30+ replies for a 30 min outage.

I think back during Super Storm Sandy when many lost FIOS for 7 days or more and we had that many replies....

It goes to show how massive VHO8 is and how much of a disruption is caused when an entire VHO loses service all at the same time and during a peak time of the day.

I noticed TV was out about 15 minutes into the 40 minute outage and checked here which confirmed that it wasn't something gone bad on my end.

coma9

join:2013-02-05
United State
reply to Jam345

said by Jam345 :

Came back here in Norristown at 5:40 pm. Think we will get a credit?

Sure, how much credit do you think you deserve for 30 minutes of down time?
Let's see, on average 30 days of a month, perhaps you're on a high end plan for $100 for TV stand alone, so about $3.33 a day. 24 hours in a day, 60 minutes in an hour. So for a 30 minute outage, you lost about 6 cents worth of TV. I'm sure if you call billing and spend an hour on the phone, they'd be willing to give you a nickel if you want it.
My math probably isn't correct, but you get the point, I hope.