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Zero5
join:2009-07-01
Collegeville, PA

Zero5 to bohratom

Member

to bohratom

Re: Just Lost Fios TV Plymouth Meeting, PA

said by bohratom:

This thread was pretty funny, 30+ replies for a 30 min outage.

I think back during Super Storm Sandy when many lost FIOS for 7 days or more and we had that many replies....

It goes to show how massive VHO8 is and how much of a disruption is caused when an entire VHO loses service all at the same time and during a peak time of the day.

I noticed TV was out about 15 minutes into the 40 minute outage and checked here which confirmed that it wasn't something gone bad on my end.
coma9
join:2013-02-05
United State

coma9 to Jam345

Member

to Jam345
said by Jam345 :

Came back here in Norristown at 5:40 pm. Think we will get a credit?

Sure, how much credit do you think you deserve for 30 minutes of down time?
Let's see, on average 30 days of a month, perhaps you're on a high end plan for $100 for TV stand alone, so about $3.33 a day. 24 hours in a day, 60 minutes in an hour. So for a 30 minute outage, you lost about 6 cents worth of TV. I'm sure if you call billing and spend an hour on the phone, they'd be willing to give you a nickel if you want it.
My math probably isn't correct, but you get the point, I hope.