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Neely08

join:2005-05-02
Somerville, MA

somerville MA HD channel issue and VOD

nesn HD is not watchable, as if it is being streamed & its constantly choppy, eventually goes to blank screen and says looking for signal. Noted most other HD stations appear to work fine, some other exhibit this behavior rarely, but nesn hd all time. maybe cabling from box to pole?

have a service on site visit for saturday. 3rd visit to date. 1st visit was for "not authorized to view channels" apparently this was resolved on rcn's end. 2nd visit VOD error-ed out, tech resolved it. Now VOD is errorering out again, rebooting tivo sometime solves this. what a pain this has become. anybody else?


rcncares
Emilie
Premium,VIP
join:2012-01-04
Gainesville, VA
kudos:1
Neely08 - Would you be able to private message the name on your account to me? Two prior visits and still not fixed? I would like to take a look around.

Thanks
Emilie

Neely08

join:2005-05-02
Somerville, MA
thanks, pm'd the name on my account. also noted that my tivo recordings are choppy and not watchable from station TNT HD. other Tivo recordings work ok.