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CliqueofOne

join:2003-08-22
Brantford, ON

[DSL] Billing Error

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This mornings email had this bill for my internet. It appears that my phone bill, which is always a separate bill, was added. I did receive the phone bill on February 19. This is the first time that I've noticed this happen. The internet bill that I received January 31, only showed what I owed for internet.

I will not find the bill a problem unless my CC shows me being double billed for the phone.


TSI Linda
Premium
join:2010-06-08

Hello,

Although the invoice shows the total amount owing from both services only the phone amount will be charged to your credit card today.

Regards,
Linda



CliqueofOne

join:2003-08-22
Brantford, ON

Thanks, that was what I was hoping for.

It's just that this is the first time that I've noticed it happen.