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Traxless
Premium
join:2005-02-16
USA

1 edit

Rant -Verizon CS

This evening I called Verzion CS for assistance with Thunderbird after I received a Verizon email about changes in email ports. Verizon said they couldn't help me since they don't support Thunderbird. Well KMA Verizon.

Oedipus

join:2005-05-09
kudos:1
I wouldn't expect them to support Thunderbird. I'd be impressed if they supported Outlook.


sivran
Seamonkey's back
Premium
join:2003-09-15
Irving, TX
kudos:1
reply to Traxless
The person you got was just lazy.

Secyurityet
Premium
join:2012-01-07
untied state
reply to Traxless
Did you google "FiOS" and "Thunderbird"?

I got at least 6 hits on the first page talking about how to configure...


Traxless
Premium
join:2005-02-16
USA
In frustration, I gave Senor Google a call and found the solution to my issue. I suppose I should ask Verizon for a discount since my account doesn't seem to qualify for customer service!

And so it goes.

BlitzenZeus
Burnt Out Cynic
Premium
join:2000-01-13
kudos:3
Why should they help you? Just get the ports, servers, authentication methods, and setup the mail client from the thunderbird help. I can take the information from another programs configuration, and just apply that to thunderbird, it's that simple.

No wonder the tier 1 help is there to handle questions like this... People who can't search, or press F1.
--
I distrust those people who know so well what god wants them to do because I notice it always coincides with their own desires- Susan B. Anthony
Yesterday we obeyed kings, and bent our necks before emperors. But today we kneel only to the truth- Kahlil G.


sivran
Seamonkey's back
Premium
join:2003-09-15
Irving, TX
kudos:1

1 recommendation

No wonder plumbers, mechanics, electricians, taxi drivers, and handy men of all sorts exist.