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bsudbrink

join:2008-03-13
Silver Spring, MD
reply to DAVIDGR

Re: 50/25 Upgrade for $10/month

I did the automated (TV) upgrade last night. This morning, I got the confirmation emails. I checked a couple of the speed test sites and, while my download was well over 50, my upload was still around 1.5. I think I upgraded from 5/1 service. Is there some period of time that it takes for "both sides" to be upgraded?


pinky321

join:2002-06-05

1 edit

I upgraded via Verizon web site. The speeds upgrade were immediate. Account update took about a day or two.

Try cold boot your router and computer please


bsudbrink

join:2008-03-13
Silver Spring, MD

That helped some, upload went up to 9.8... still not 25.


pinky321

join:2002-06-05

Are you using WiFi or wired connection to the router? If WiFi, try wired connection to the router please