|reply to DAVIDGR |
Re: 50/25 Upgrade for $10/month
I did the automated (TV) upgrade last night. This morning, I got the confirmation emails. I checked a couple of the speed test sites and, while my download was well over 50, my upload was still around 1.5. I think I upgraded from 5/1 service. Is there some period of time that it takes for "both sides" to be upgraded?
I upgraded via Verizon web site. The speeds upgrade were immediate. Account update took about a day or two.
Try cold boot your router and computer please
That helped some, upload went up to 9.8... still not 25.
Are you using WiFi or wired connection to the router? If WiFi, try wired connection to the router please