JohnnyB
join:2013-03-01
Long Beach, CA | Logging on When I want to get onto the internet I click Start/Mozilla and I get onto my homepage but when I upgraded to 3.0Mps and PPPoe I must first go to ControlPanel/NetworkConnections and click on Connect in order to get onto the internet and I want to connect like I did before I upgraded. I've gone through all the motions of checking and unchecking boxes, deleting and creating a new connection. What can I do without calling Support again?
JohnnyB |
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 dslx_stevePremium,VIP
join:2011-03-24
Winnetka, CA
kudos:6 | Sounds like there's a problem with the PPPoE connectoid. Before we can troubleshoot, need to know what operating system are you using. Also what modem do you have? You might be able to configure the modem to connect, eliminating the need to set up PPPoE login on your computer. |
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JohnnyB
join:2013-03-01
Long Beach, CA
1 edit | I have XP Pro SP3 and a D-Link DSL 2320B. I am also having trouble with the wireless network router, Netgear N-300, and I've contacted them as well. The N-300 cannot read the IP Address. When I hook the two up together the DSL disconnects.
Do you need a copy of the Windows IP Configuration?
Thanks for any help,
JohnnyB |
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 NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6
 ·SONIC.NET
·Pacific Bell - SBC
| You need to pick just one device to configure for PPPoE. I believe both the modem and router can do it. Whichever you choose, you should disable the XP connectoid.
If I had that mix, I'd bridge the modem, set the PPPoE on the Netgear, and disable the PPPoE connectoid on the computer.
Alas, I own neither that modem, nor that router, so I can't offer specific instructions.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dslx_stevePremium,VIP
join:2011-03-24
Winnetka, CA
kudos:6 | reply to JohnnyB
What NormanS said. 
Setting up the Netgear would be the best. I don't have references on the N-300 but most Netgear's are very similar in their setup.
Log in to the Router by going to »www.routerlogin.net or »www.routerlogin.com. Enter the default user name 'admin' (without the quotes) and default password 'password'
Go to the 'Basic Settings' section and in the "Does your internet connection require a login" section select 'Yes'. You should now see a place to enter your login username and password. Make sure you enter your full dslextreme username IE: username@dslextreme.com. Click 'Apply' at the bottom of the screen. Should be good to go at that point. |
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JohnnyB
join:2013-03-01
Long Beach, CA | I can't get onto www.routerlogin.net, maybe because I might need to do it using the Netgear router which I can't. If I hook up the Ngear router with the dsl modem the dsl connection disconnects.
I can't bridge the modem because I need two LAN connections that are not used by internet connection sharing.
What is a XP Connectoid? I have a TrendNet TEG-PCITXR Network adapter card and it says it's working properly. I'm able to get on line but the other computer in the other room can't. And I want to click on Mozilla and be online without going to Control Panel. I'm going in circles.
Thanks for all the input,
JohnnyB |
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 dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:15 | Ok, let me step in here... a lot of points, so I'll do my best to answer them in a somewhat sensible order.
"www.routerlogin.net" isn't really a website. It's a shortcut to log into the router itself, to change the router's own settings. You can do that even if the router is completely isolated from the rest of the world (for example, if it's not even connected to the modem).
The 'connectoid' refers to the connection that your computer is trying to set up, to connect to the internet through the modem with no router. Since you DO have a router, we do not want to use a connectoid. Go to Control Panel -> Internet Options -> Connections. Click on "Never dial a connection", then OK to close the window.
What you should do then is to connect the router to your computer. The modem should NOT be connected to your computer; instead, connect the modem to your router.
"Bridge mode" is one of the configuration types which can be set on the modem. Your modem should be in Bridge mode by default (while it's possible to change the settings and change it out of Bridge mode, I doubt that has been done, based on the previous posts), so you should not need to do anything special with the modem; just make sure it's connected to your router.
When you look at the ports on your router, you're typically going to have four numbered ports (1-4) and one fifth port on its own. The fifth port will typically be called INTERNET or WAN. You should plug the cable from your computer into one of the four numbered ports (for example, #1) and then plug the cable from your modem into the fifth, isolated INTERNET/WAN port.
Once you have done this, THEN try to go to www.routerlogin.net. You won't be able to access any other (real) websites like Google or YouTube yet, but you SHOULD be able to access routerlogin.net. It may ask you for a login username and password; on Netgear routers, the usual default credentials are username = admin, password = password.
At that point, the instructions Steve gave should work: Go to Basic Settings, and where it says "Does your internet connection require a login" say Yes. For this username, make sure to select your full email address ("username"@dslextreme.com); it won't work if you leave off the @dslextreme.com. Then click Apply.
At that point, any computer which is connected to the router should be able to go online. If you have a second computer there that you want to go online, then you need to connect it to the router - either through a direct wired cable (to one of the numbered ports, such as port #2) or wirelessly. |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6 Reviews:
·SONIC.NET
·Pacific Bell - SBC
| reply to JohnnyB
said by JohnnyB:I can't get onto www.routerlogin.net, maybe because I might need to do it using the Netgear router which I can't. If I hook up the Ngear router with the dsl modem the dsl connection disconnects.
I can't bridge the modem because I need two LAN connections that are not used by internet connection sharing.
Whoa! Internet connection sharing? Why? Okay, for now let's drop discussion of the Windows XP PPPoE client (the "Connectoid"); it does not appear to be a factor here. Continuing ...
What, exactly, are you doing? Looking at the DSL 2320B specs, this device has:
1 RJ-11 port for connection to the telephone network
1 USB port
1 RJ-45 Ethernet port.
If it were mine, I would bridge it, then run a CAT 5e patch cable from the RJ-45 Ethernet port to the WAN port of the Netgear router.
Manual says to use either the USB port, or the Ethernet port. "Either/Or" is not the same as, "Both"; and I don't see why you would want to use both. If you are, that very well could explain your connection problem.
As for Internet Connection Sharing, that is a Windows networking application which turns the computer running it into a router. But you have a perfectly good router with that Netgear N-300, so why not just use it for Internet sharing? That is what it was designed to do.
If you are trying to create two separate, isolated network segments, the DSL 2320B is probably not going to allow it. If you just need more Ethernet ports than the Netgear has, you just need to add a switch.
If you are trying to set up a wireless guest network, and the Netgear does not have that option, you will need another router.
As I understand it now, I would recommend using one Ethernet cable from the Ethernet port of the D-Link DSL 2320B to the WAN port of the Netgear N-300. Do not use the USB port of th D-Link DSL 2320B at all!
Bridge the DSL 2320B. I haven't perused the manual I downloaded, but maybe dslx_steve  can help with that. Then I would set up the Netgear N-300 for the PPPoE login.
Finally, plug the multiple computers into the LAN ports of the Netgear N-300, up to four devices, or use the wireless access to the Netgear N-300; or both.
Unless you are trying something more complex. Ditch any Windows based PPPoE and Internet Connection Sharing stuff; let the Netgear N-300 handle that.
Hi, Steve, I took a while looking up the DSL 2320B manual, so I was slow on the "send" button! 
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:15 | "I can't bridge the modem because I need two LAN connections that are not used by internet connection sharing."
I think he misunderstood "bridge connections" vs. "bridging a modem". At any rate, the modem should already be bridged, so you shouldn't need to do anything regarding that anyway. So if he follows the steps in my last post he should be ok, I think. |
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JohnnyB
join:2013-03-01
Long Beach, CA | I tried to login to www.routerlogin.net after fixing the cables but I got:
"Server not found"
"Firefox can't find the server at www.google.com."
And that's the way it's been going for three days now. I've tried everything as though I know what I'm doing. I even tried a couple of wireless network routers "g" that I got free at a garage sale but with same results. I did a google search for 192.168.1.1 and login but no login just websites about the login and not getting it.
JohnnyB |
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JohnnyB
join:2013-03-01
Long Beach, CA
1 edit | reply to dslx_nick
I tried to login to www.routerlogin.net after fixing the cables. |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6 | reply to JohnnyB
Instead of 'www.routerlogin.net', have you tried, '192.168.0.1', or '192.168.1.1'?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:15 | If you're still having trouble with that, go ahead and give us a call at 866-491-7221 and our technicians should be able to help. Or, feel free to send me and/or Steve (I'd recommend sending to both, just in case) an IM with your account info and we can have a tech call you. |
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JohnnyB
join:2013-03-01
Long Beach, CA | I cannot. with or without the WNR2000, logon to »192.168.0.1 or »192.168.1.1 or www.routerlogin.net and I cannot use the Smart Wizard to make changes. I've tried everything including use two other wireless routers and got the same results. When I hook up the wireless router with the dsl modem the connection is disconnected. I'm spending hours doing the same thing over and over again. Resetting modems, resetting routers, creating new connections, checking and unchecking boxes. What's going on? I checked the drivers for the network adapter and even called Trendnet Trendnet (Trendnet, TEG-PCITXR) support.
What is an IM? I'll send all you want.
I can get onto the internet but I still must go to CP/Network Connections/dslextreme and "Connect".
Feb 26 was my upgrade day and I've been working my spare time to make it work right.
JohnnyB |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6 Reviews:
·SONIC.NET
·Pacific Bell - SBC
2 edits | said by JohnnyB:I can get onto the internet but I still must go to CP/Network Connections/dslextreme and "Connect".
That does not sound right. When I had AT&T PPPoE ADSL, I had no such thing.
Even now I just have, "Control Panel\Network and Internet\Network Connections"; which look like this:
Windows XP Professional.
Windows 7 Home Premium.
I just created a faux connection:
Faux connection.
The "SBC Yahoo! DSL" connection does nothing; rather it fails (my Internet service is not with SBC, nor is it PPPoE). You do not need, should not have a, "WAN Miniport (PPPOE)" connection! Your Netgear router should be making the PPPoE connection. When the computer making the PPPoE connection is connected, no other Internet connection will be possible.
Your Network Connections window should not show any connections which must be clicked to log in.
Both my Windows XP list, and my Windows 7 list show one connection with the "Connected" status, labeled, "Local Area Connection".
P.S. I should add what is happening is the computer with the PPPoE WAN Miniport is tunneling the packets before they reach the Netgear, which is unreachable from within the PPPoE tunnel. You must move the PPPoE tunnel endpoint out to the router!
P.P.S. The "SBC Yahoo! DSL" PPPoE WAN Miniport I captured in the screen shot is the "PPPoE connectoid".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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JohnnyB
join:2013-03-01
Long Beach, CA
1 edit | "You do not need, should not have a, "WAN Miniport (PPPOE)" connection!"
I looked it up on Google but I don't understand a lot of what they're saying. It's getting over my head mainly because I can't see how to change anything. Maybe my attachments of my IP Configurations will help someone, along with my Network Connections. No 8 is the PCI adapter card that the Ethernet cable is hooked up to. No. 7 is the on board Ethernet connection that nothing is hooked up to. Sometimes they show as connected and sometimes show as limited or disconnected. And the dslextreme that I must connect to get online.
JohnnyB |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:6 Reviews:
·SONIC.NET
·Pacific Bell - SBC
1 edit | This connection is your problem:
PPP adapter dslextreme:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : xxxxxxxxx
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : xxxxxxx
This connection prevents your other computers from accessing the Internet; as well prevents connection to '»www.routerlogin.net/'.
You want the connection to look like this:
Ethernet adapterLocal Area Connection 8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TRENDnet, TEG-PCITXR 32-bit 10/...
Physical Address. . . . . . . . . : xxxxxxxxxxx
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 26, 2013 7:43:36 PM
Lease Expires . . . . . . . . . . : Saturday, March 09, 2013 7:43:37 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
If you are connecting to the Trendnet device. Properly done, you won't have to log in. In order to get to this point you will have to delete the "dslextreme WAN Miniport (PPPOE)" from your network connections list. You do this by right click on the connection in the list and selecting, "Delete".
This will disconnect you from the Internet, so print out dslx_steve 's post; 5th post, right after my first. You should also have your Netgear manual handy; or download it and print it out. You should also print out dslx_nick s post; 7th in the topic list.
You do not need an Internet connection to connect with the Netgear. You should begin by only connecting one computer to one of the four Ethernet (RJ-45) ports on the router. Do not make a WAN connection to the D-link modem at this time.
Power up the router, then power up the computer. Now follow dslx-steve's instructions, here:
»Re: Logging on
When you are finished, you should have "Limited or no connectivity" on "Local Area Connection 8". Right click on the connection, and choose, "Status". It should be similar to this:
[ATT=1]
I edited the IP addresses, and assumed that [192.168.1.1] will be the router; your computer, as the first connected device should be, [192.168.1.2]. Your 'ipconfig -all' command should show [192.168.1.2] on the TRENDnet adapter.
If you get all of that, you are ready to finish. Power everything down. Connect the modem to the WAN port of the router. Power up the modem first. Wait for the lights to sop blinking. Power and DSL lights should be lit, but no others. Power up the router next, and wait for its lights to settle to a normal pattern. The D-Link LAN light should light up, indicating that the link between the router and the modem is working. The D-Link Status light may start blinking if it responds to LAN traffic; there should be some activity between the modem and the router. The Netgear Power, Internet, and Wi-Fi lights should be lit.
If all of the lights are as indicated, your Internet connection is now active; even though the computer is off. The router has logged in your PPPoE connection (NOTE: The D-Link Internet light should be off when it is in bridged mode. This is normal, and default.)
Now you are ready to power up the computer. When it completes booting up, your computer should find the Internet connection automatically.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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JohnnyB
join:2013-03-01
Long Beach, CA
3 edits | 
Dial Up Connections |
Thanks for the instructions,
JohnnyB
P.S. Just where do I make the changes? I went to cmd/ipconfig but I cannot change anything there or in Network Connections/Internet Protocol. EDIT: It's Advanced TCI/IP Settings and my first attempt failed. |
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dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:15 | "What is an IM? I'll send all you want."
IM = Instant Message. At the bottom of this post is a little yellow icon. If you hover your mouse on top of it, it should give you the little pop-up "Send instant message". You can send me your account and contact info in an instant message and I can have a tech give you a call, if you're still having difficulty. |
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JohnnyB
join:2013-03-01
Long Beach, CA
1 edit | Well, mud on my face! All the time I was searching for www.routerlogin.net I was doing it on the Google search side or the right side and not the regular address bar on the left so THAT'S why I couldn't login. I knew it had to be something simple. Kudos to Jeff.
Thanks all for taking the time to respond and take me on the tour of Network Connections.
JohnnyB |
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