Everyone agrees that when you receive a little bit of help, it's always great. But unfortunately what you are providing for information here is related to Cable. In Cryptonites case, he's on DSL and can't be applied to Cryptonites issue.
Cryptonites, if you would please post in the »TekSavvy Direct
forum, we will gladly look at your line stats & see if we can get to the bottom of these frequent disconnections.
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork