Otro
join:2012-12-26
Mount Perry, OH | [Troubles] Where else I complain?60 drops in 14 days.Speed lower Since September, I have been having a latency or no service. Well the DSLAM is the problem and it was to be repaired by Feb 1. As you all know here, that never happens. I went through Aaron here and was no help. I've call WS too many times. Corporate says they will look into it call me back...Still waiting on that call back. Contacted PUCO and they don't handle internet service. This week I filed complaints with Ohio Attorny General, FCC, and FTC. Where else can I go? |
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2 edits | Re: [Troubles] Where else I complain?60 drops in 14 days.Speed l I dont know dude...But I feel your pain this company is the worst in the u.s...Everyone that has windstream needs to complain to FCC then we'll get something out of WS |
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Otro
join:2012-12-26
Mount Perry, OH | reply to Otro
I got a message from headquarters today. They are not planning on replacing the dslam anytime in the future. They told me that they were sorry but if I wanted their service, I would have to live with the slow speeds. What a slap in the face. |
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