Sterling Heights, MI
3/4 of channels not working on one TV outlet Basically I have two TV's connected to HD receivers on two opposite ends of my house. One works perfect but the other has some trouble.
3/4 of the channels do not work whatsoever, completely black. Many of the HD channels do not work and the channels 300+ do not work. FoxHD works, but is unwatchable because of distortion/pixelation.
This only happens at one of my TV stations, the other works perfectly fine, however. I tried swapping the HD receivers but its the same deal so the receivers are not at fault.
This has never happened before and I have not messed with the coax cables at all so it is not human-error. What can be the cause of this since the receivers are not at fault?
Signal level... as in, it's probably too low where the hd receiver doesn't work.
Sterling Heights, MI
I thought as much. How do you think this can be corrected? I have a technician coming out Monday, is there anything he can do?
Obviously he will have to look at it, but from what you describe it just sounds like that one line is messed up. He will probably start by running a new line from the main splitter to that outlet. Based on what you describe that will probably fix it. Although there could be other things that are the cause such as a bad splitter, maybe the actual outlet connector is going, or maybe even your cable from the outlet to the receiver is bad. Either way, for a tech this seems like a pretty straight forward issue.
If you don't have the protection plan they will charge you for this more than likely. So I would either call and add protection plan before he shows up, or do some testing on your own.
You already moved receivers around and verified that. So try a known good receiver with a known good HDMI cable and a known good coax cable from receiver to that outlet. If it is still messed it up it probably the outside line and the tech can take of that no problem.
reply to Albo23
It's probably a bad compression connector. First, the two on either end of the rg6 line between the cable box and the wall jack. Then there is another behind the wall jack faceplate. Then there will be a bunch wherever your splitters are. And even more outside at the grounding block, at your cable tv pedestal or drop. Most of the time this is the problem.