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Re: The sketchy part is contacting Comcast Security group Not sure where you have gotten your information on this group, but historically I've found them easy to reach. I had received a notice about a virus on my computer and reached out to them for help. I had to wait a minute or two on hold, but they were there. I'm pretty sure they have a published number on the security page and they answer the phone--that would make them one of the most responsive groups of this type IMO. I don't know of any other ISPs that put themselves out there like that and answer the phone.