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jbob
Reach Out and Touch Someone
Premium Member
join:2004-04-26
Little Rock, AR
·Comcast XFINITY
Asus GT-AX6000
Asus RT-AC66U B1

jbob

Premium Member

[DVR] DVR slow to respond to remote

Wondering if this is a common occurrence.

Using a DCH3416 DVR. Had one for almost two years and not one single issue. Several months ago mine all of a sudden started acting like it was not receiving the remote signals as the buttons were pressed. Sometimes had to hit the button multiple times. So did the obvious thing and changed batteries. This didn't seem to fix anything.

A 2nd DVR was being used in a different room. So I just swapped remotes but got the same with a different remote. I lived with this for about a month. I am verifying whether the DVR itself shows reception of signal on the face. You can see a little indicator light when it either receives or responds to a signal from the remote.

After some Googleing I found where someone had posted a similar occurrence and the response was to unplug the DVR for a period of time as this was like a reset. Didn't work.

I finally took the DVR back and swapped it out. New one worked perfectly.

So now today I'm sitting watching tv and all of a sudden this DVR starts acting up as well. A little different. Seems to be a delayed response from remote operation, when it does respond at all.

Is this something others see on their DVRs?

love2bowl300
Premium Member
join:2003-12-13
Hamburg, PA

love2bowl300

Premium Member

I've had my DVR for 6 years (not a typo) and I've had this problem too off and on. I was able to fix it every time by unplugging the DVR for a couple of minutes.
bmurm
join:2002-05-14
Pittston, PA

bmurm to jbob

Member

to jbob
After getting the new guide update S26 version my remote started to act the same way. Unplugging it did not help. I have a Explorer 8300

andyross
MVM
join:2003-05-04
Aurora, IL

andyross to jbob

MVM

to jbob
iGuide seems to have a glitch where, after 30-60 days, it can start to get slow to respond to the remote. Generally, the fix is to reboot it. I would still try that first before getting it replaced. It's a software bug, and a newer box wouldn't make a difference.

jbob
Reach Out and Touch Someone
Premium Member
join:2004-04-26
Little Rock, AR

jbob

Premium Member

This time unplugging it worked. Unlike the last time. All is well again.