I have the Family package and was looking to add phone and internet service. Currently I have DSL and POTS with verizon. I was given a price of $101.80/month + one time charges of $40 (porting phone #) and $29.99 (Installation).
I was told in order to upgrade, they needed to change my Family package to at least the Value package. Does anyone know if this true?
They cannot change your TV rates to the iO Family triple-play rate, so you will need to take a currently offered package (Value/Preferred/Silver/Gold) to get the promotion. Check package prices & lineups to confirm that you will be happy with your option after the promo ends, because you will be unable to add Family in the future.