I've been having this issue for months now. I'm by Yonge and hwy 7 (SilverCity) area. I've already posted in the Direct forum but Teksavvy says it's not enough for them to report a ticket. I really don't want to call because it takes forever for them to pick up. The speed isn't the problem, it's the latency. The ping fluctuates way too much RANDOMLY. Forget the peak hours, it's completely unpredictable. Online gaming is nearly impossible for me. The main dilemma is, do I switch to feed the big Hell and Robbers or stay with TSI and be patient for them to fix this issue? test done just now. this isn't just because of the peak hours. it's RANDOM.