I did all of that and I still can't get it to work. Like I said, I've got a DVR and I did try one thing.... I took my incoming connection, used the IP addresses given by Verizons' network and put those in my DVR and was able to access it, but then when I use my router I can't get it forwarded or to work. The same thing for the router that Verizon provided..... ActionTec MI424WR Rev. F.