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yahtzee
Premium
join:2000-12-03
Richmond, VA

Whirlpool dishwasher not draining properly

I have an approx 5 year old Whirlpool Quiet Partner II Dishwasher Model number - DU1145XTPQ7. All of a sudden we noticed standing water (couple inches) in the bottom of it....ran it thinking it would all drain but it didn't. I ran a rinse only cycle thinking it also may drain but it didn't....is there anything I can check without making a service call? My garbage disposal was replaced 3 days ago and the hose was perfectly clean to that. My wife did say last week that she noticed a small amount of water backing up into the disposal during a wash cycle but doesnt recall if that was before the replacement of the disposal or after.

Is there anything that a plunger could help unclog? Any other suggestions? Thanks!
--
If ever offered a breath mint - take it.


Grumpy
Premium
join:2001-07-28
NW CT
Reviews:
·Comcast
·AT&T Yahoo
·Callcentric

If yours has a trap after the water leaves the disposal, I'd drop that and see what's up. A rag or wad of paper towels to stuff in the sewer side of the pipe will keep the sewer gases at bay during the inspection. If that yields no answers, I'd be inclined to drop the new garbage disposal and see if the problem is there. Sometimes plastic drain hoses can delaminate within too, but that can be rare. "Rubber" hoses are often more inclined to delaminate, but both are just a thought toward resolve. If you do drop the disposal, it is tricky to get disposals back in place, and usually requires setting the drain flange back in with plumber's putty, all while holding the unit uphill to get the flange to lock in. For a DIYer like me to accomplish, 3 dozen cuss words were required when I did mine a few months ago.

If no drainage problems existed prior to new disposal install, the odds are high that said install is causing the problems. A knockout from the one of the disposal's ports blocking the water's path?

I'd consider calling the installer and explaining that all was well prior to the install. Perhaps a conversation toward diplomacy could yield a $0 return to repair visit?



tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
kudos:4

reply to yahtzee
If water is backing up into the disposal, the drain could be slow, and if it generates sufficient back pressure, and/or head pressure, the water will push back thru the dishwasher's hose trap and refill the tub.

A good test would be to fill the dishwasher with a full load of water, remove the hose from the drain, and let the dishwasher pump into a 5gal bucket. If all the water is removed, you have a drain issue.

-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!)



Grumpy
Premium
join:2001-07-28
NW CT
Reviews:
·Comcast
·AT&T Yahoo
·Callcentric

reply to yahtzee
tpOd has an excellent idea. I'd try that first. Good one.

Thinking out loud post - I would avoid any and all drain cleaning products. I've seen them gnaw right through metal pipe when used exactly as directed. I dropped a butter knife down a drain after using one of the leading brand "safe for pipes" products, and it fell right through the metal pipe trap below the sink & onto the cabinet floor below. Hate to think how the rest of the pipe's run fared.

YMMV.



tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
kudos:4

I agree with most of the drain cleaners, except enzyme products. Enzymes eat the fats and oils that stick to the drains, rather than an acid that will eat everything.

Hot water is one of the best drain cleaners though.

-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!)



yahtzee
Premium
join:2000-12-03
Richmond, VA

reply to tp0d

said by tp0d:

If water is backing up into the disposal, the drain could be slow, and if it generates sufficient back pressure, and/or head pressure, the water will push back thru the dishwasher's hose trap and refill the tub.

A good test would be to fill the dishwasher with a full load of water, remove the hose from the drain, and let the dishwasher pump into a 5gal bucket. If all the water is removed, you have a drain issue.

-j

Funny thing about the installer...he's my dad...very handy guy and took this on while my wife and I were out of town on vacation last week. I actually didnt realize the disposal had any connection to the dishwasher and still don't quite get it. I can say that my disposal stopped working due to some fish tank rocks that one of my two daughters poured down the disposal drain... I am not very handy but will read back through these posts and start basic. thanks a lot!
--
If ever offered a breath mint - take it.


Grumpy
Premium
join:2001-07-28
NW CT

reply to tp0d

said by tp0d:

Enzymes eat the fats and oils

Good to know. Thanks.

Zach 58
Premium
join:2006-11-26
NW Minnesota

reply to yahtzee
Is the knock-out inside the dishwasher drain connection on the side of the disposal removed? If not, she won't drain.
--
Zach



jrs8084
Premium
join:2002-03-02
Statesville, NC
kudos:1

+1



yahtzee
Premium
join:2000-12-03
Richmond, VA

reply to Zach 58

said by Zach 58:

Is the knock-out inside the dishwasher drain connection on the side of the disposal removed? If not, she won't drain.

Bingo. Well played and thank you. Popped that off and good as new. Appreciate all of the responses (especially this one).
--
If ever offered a breath mint - take it.


mityfowl
Premium
join:2000-11-06
Dallas, TX

reply to yahtzee
I screw up not taking the knock out off before.

Makes you feel like a complete dumb ass!



sempergoofy
Premium
join:2001-07-06
Smyrna, GA
Reviews:
·AT&T Southeast

reply to yahtzee
If the knockout was in place, where did the water go from the dishwasher during the cycles you mentioned that had been run? I would think that you would have water leaking somewhere on the floor when it could not be pumped out before new water was allowed in.
--
nohup rm -fr /&



yahtzee
Premium
join:2000-12-03
Richmond, VA

A decent amount leaked out and the rest was in the bottom of dishwasher.
--
If ever offered a breath mint - take it.



mityfowl
Premium
join:2000-11-06
Dallas, TX

had to be 3-4 gallons leaked all over.



mityfowl
Premium
join:2000-11-06
Dallas, TX

reply to yahtzee
My dishwasher wouldn't work when I forgot the knock out.

No discharge and then locked up. Some sensor kicked in.


Zach 58
Premium
join:2006-11-26
NW Minnesota

reply to yahtzee
Glad to hear you got it working again. Been there and forgot to remove the KO myself. As mityfowl See Profile said, it makes you feel like a complete dumb ass!

If your DW leaked more than just a small amount of water, it may be worth investigating further. There should be a float switch that either shuts down the machine entirely or locks out the fill valve.
--
Zach



CylonRed
Premium,MVM
join:2000-07-06
Bloom County

reply to yahtzee

said by yahtzee:

A decent amount leaked out and the rest was in the bottom of dishwasher.

Pretty good info left out of the first post....
--
Brian

"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

Yeap, my first thought was the knock-out wasn't removed, but the OP made it sound like a "slow" drain, not a "no" drain !


robbin
Premium,MVM
join:2000-09-21
Leander, TX
kudos:1

reply to mityfowl

said by mityfowl:

had to be 3-4 gallons leaked all over.

They don't normally overflow if the drain is clogged. They fill to the level that the fill valves cuts off the water and then since it hasn't drained when the next cycle begins it doesn't add any more as the fill valve is still closed. Basically it just keeps reusing the same water.


mityfowl
Premium
join:2000-11-06
Dallas, TX

It had to try and drain.


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