[BC] Shaw Phone options First off I was wondering where a phone customer might see a log of how much Long Distance time they have currently used in a month. I can not seem to find any information through a search of shaw site and nothing shows in our phone portal or customer pages for it. I would think this is a standard thing that should be available and even show what numbers were phoned with a time. Otherwise it is totally unfair to the customers.
Secondly I was wondering about fixing our phone portal pages. I had already once mentioned this in a rep email but all they did was turn on our call waiting and never did anything about fixing the missing tabs in the phone portal. All we get in the phone portal is the basic first tab with 1-900 #'s etc and voicemail settings (which I have disabled). No other tabs like being able to turn on/off other features (like the call waiting) show.
Lastly how long does it usually take for the friends program to show our extra features. It seems to have accepted just fine but the web traffic page does not show the extra 50Gb after a couple weeks nor has any other sings appeared like emails for special offers.
Thanks for any help