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Webslinger
Premium Member
join:2004-05-01

1 edit

Webslinger

Premium Member

Outage on McNicoll POI?

The online light on my modem is completely out.

I performed a modem reset, which didn't help.
I am getting signal, but the online light is out.

Connectivity went down around 8:30 p.m. on Sunday.

I opened a ticket with Teksavvy, but I'm curious if anyone else
lost the online light status on his or her modem on the McNicoll
POI.

Jayar
join:2005-01-16

Jayar

Member

I'm online on McNicoll.
Webslinger
Premium Member
join:2004-05-01

Webslinger

Premium Member

Okay, thanks.

*sigh*

First congestion--and now this
Webslinger

Webslinger

Premium Member

»rogershelp.com/wireless_ ··· ton/ivr/

"Service Alert
We are currently experiencing technical difficulties with some customers being unable to access the Internet in the Scarborough area. As of March 1 @2:03 PM we do not have an Estimated Time to restore however we are working on the problem and will provide updates regularly."
Webslinger

Webslinger

Premium Member

Rogers Scarborough service alert is gone, and I have internet access again.
A A
join:2013-02-14

A A to Webslinger

Member

to Webslinger
you have alot of problems with your service it seems ... have you made a ticket in the direct forum?
Webslinger
Premium Member
join:2004-05-01

4 edits

Webslinger

Premium Member

Yes, and, at one point, I had two open tickets.

The outage wasn't affecting just me. It was DHCP issue on Rogers' end that was affecting people in my area.

Similarly, the congestion issue I'm experiencing is not isolated to me either on the McNicoll POI (and your results after 9:15 p.m. also indicate a problem; there's a congestion problem every night between 9:30 p.m. and 11 p.m.).