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Webslingerac

join:2004-05-01
canada

1 edit

Outage on McNicoll POI?

The online light on my modem is completely out.

I performed a modem reset, which didn't help.
I am getting signal, but the online light is out.

Connectivity went down around 8:30 p.m. on Sunday.

I opened a ticket with Teksavvy, but I'm curious if anyone else
lost the online light status on his or her modem on the McNicoll
POI.


Jayar

join:2005-01-16
I'm online on McNicoll.

Webslingerac

join:2004-05-01
canada
Okay, thanks.

*sigh*

First congestion--and now this

Webslingerac

join:2004-05-01
canada
»rogershelp.com/wireless_button/ivr/

"Service Alert
We are currently experiencing technical difficulties with some customers being unable to access the Internet in the Scarborough area. As of March 1 @2:03 PM we do not have an Estimated Time to restore however we are working on the problem and will provide updates regularly."

Webslingerac

join:2004-05-01
canada
Rogers Scarborough service alert is gone, and I have internet access again.

A A

join:2013-02-14
reply to Webslingerac
you have alot of problems with your service it seems ... have you made a ticket in the direct forum?

Webslingerac

join:2004-05-01
canada

4 edits
Yes, and, at one point, I had two open tickets.

The outage wasn't affecting just me. It was DHCP issue on Rogers' end that was affecting people in my area.

Similarly, the congestion issue I'm experiencing is not isolated to me either on the McNicoll POI (and your results after 9:15 p.m. also indicate a problem; there's a congestion problem every night between 9:30 p.m. and 11 p.m.).